Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: January 1, 2025
At Urban Home Interior, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or phone
- Request a consultation or quote
- Subscribe to our newsletter
- Fill out forms on our website
- Engage with our services
This information may include:
- Name and contact information (email, phone number, address)
- Project details and preferences
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website information
- Device information and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our interior design services
- To respond to your inquiries and provide customer support
- To schedule consultations and project meetings
- To send you project updates and communications
- To improve our website and user experience
- To comply with legal obligations
- To send marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted contractors and suppliers who assist in delivering our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for warranty and legal purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Portability: Request a copy of your data in a portable format
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: help@urbanhomeinterior.com
- Phone: +91 9910523360
- Address: Shop No.1 DLF Phase 1, Sikandarpur, Near Rapid Metro Piller no. 15, Gurugram, Haryana 122002
We are committed to addressing your concerns and ensuring your privacy rights are protected.